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Aifmr1
Aifmr1
Join Date 08/2019
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Failed to connect to the server and after login failed

April 10, 2025 12:34:13 PM from Stardock ForumsStardock Forums

Hi,

my desktop GPT never worked since beginning. Always give me message that the server looks not responding. What should I do after installation? Maybe I did something wrong

Thanks

desktopgpt
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Aifmr1
sdRohan
Join Date 10/2012
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Reply #1 April 10, 2025 2:11:52 PM
from Stardock ForumsStardock Forums

Quoting ,
quoting post

Hi,

my desktop GPT never worked since beginning. Always give me message that the server looks not responding. What should I do after installation? Maybe I did something wrong

Thanks

Certain services have yet to be restored and DesktopGPT is one of them.  We are working to restore it as soon as possible.

Thank you for your patience and understanding.

Sean Drohan
Stardock Product Lifecycle Manager

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Aifmr1
GertNone
Join Date 05/2007
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Reply #2 April 25, 2025 6:10:29 PM
from Stardock ForumsStardock Forums

Hi - I have seen the post about service restoration, but I still get the following error:

Desktop GPT - Error

Login failed, application is shutting down.

Thanks

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Aifmr1
basj
Join Date 03/2001
+1631 sdemployee
Reply #3 April 25, 2025 8:50:46 PM
from Stardock ForumsStardock Forums

Quoting GertNone,
reply 2

Hi - I have seen the post about service restoration, but I still get the following error:

Desktop GPT - Error

Login failed, application is shutting down.

Thanks

Hello,
Sorry to hear you are having issues. Please try, uninstall DesktopGPT, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,
Basj,
Stardock Community Assistant.

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Aifmr1
GertNone
Join Date 05/2007
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Reply #4 April 26, 2025 7:34:51 PM
from Stardock ForumsStardock Forums

Hi Basj,

 

I was initially skeptical of the above advice (which seemed like the old "Have you switched it off and on again ?" trope), but having tried it, I am happy to report that it actually worked (even though the version no of DesktopGPT is unchanged  - 1.0.0.0).

 

Thank you for your help!

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Aifmr1
basj
Join Date 03/2001
+1631 sdemployee
Reply #5 April 26, 2025 9:16:07 PM
from Stardock ForumsStardock Forums

Great, glad it worked.

Thank you,

Basj,
Stardock Community Assistant

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